Troubleshooting

When dealing with technology, inevitably not everything works the way we expect it or want it to. MyExperience offers a few ways of tracking down errors, which are described in the Troubleshooting section of the How do I? documentation on the Wiki.

If you are experiencing an issue with MyExperience, the easiest and fastest remedy may be to email the MyExperience Users mailing list (sign up here, view archives here) with a description and log file of your problem. The log file can be found on your device: \Storage Card\MyExperience\MyExperienceLog.txt.

How Do I?

Jennifer Beaudin has done a terrific job recently creating a very useful documentation section on the MyExperience Wiki called How Do I...? This is sort of like a hybrid FAQ/Getting Started guide that covers some of the most important points about MyExperience and will surely save you time if you give it a read. I strongly recommend taking a look here.

Note that the Wiki is constantly improving. As we find the time, we continue to add more helpful content and fill out incomplete sections.